Laudspeaker vs Customer io

High Level Differences
Customer io recently increased their pricing so much so that if you have more than 100k users customer io is quickly becoming unaffordable. Expect to pay more than $12k usd per year at the bottom end if you have scale and much more as you grow

Laudspeaker is great for brands to get started, easy to use and grow with. Our journey and segment builders have been described as one of the easiest options to learn, and we offers much more affordable pricing, as well as self-hosting options for companies with complex security policies. We also have great support for mobile, with a top notch sdk
Great features, reasonable pricing
Laudspeaker provides best-in-class cross-channel orchestration, user and behavioral segmentation capabilities, and personalization
Easy to use, try us without talking to sales
Laudspeaker has the easiest to use cross-channel orchestration platform, and behavioral segment builder on the market, with both small and large enterprises using us
Few Limits on # of users and capabilities
Laudspeaker allows you to import more users on all of our plans, run more journeys, personalize your messages, and create more segments than any other vendor for the same price
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See how Laudspeaker Features compare
Laudspeaker
50k users
Choose This Plan
customer io
50k users
/ month
Choose This Plan
Pricing
Top level cost
starts at $3,600/annual
starts at $7,200/annual
Users
50k +
50k +
Customer Engagement
Visual Journey builder
Easy to use
Segment Builder
Unlimited
Personalization features
Unlimited
Webhook and open api
Unlimited
Support
Email + Community Support
Priority Support and SLAs
Extra Fee
Dedicated CSM
Technical Support and training
Extra Fee
Deployment Options
On-Prem Deployment
Support
Email + Community Support
Priority Support and SLAs
Extra Fee
Dedicated CSM
Technical Support and training
Extra Fee
Deployment Options
On-Prem Deployment
Find the right plan for you
Customer Enagement
Free
$0
/ month
Choose This Plan
Startup
$300
/month
Choose This Plan
Growth
$1000
/ month
Choose This Plan
Enterprise
Custom
/ month
Choose This Plan
Monthly Active Users
<2,000
<50,000
>50,000+
Custom Volume
Unlimited
No limits
Installed Users
Unlimited
Unlimited
Unlimted
Unlimited
Push Notifications
Unlimited
Unlimited
Unlimted
Unlimited
SMS
1000/mo
Custom
Custom
Unlimited
Email
20,000/mo
Custom
Custom
Unlimited
Webhook
Custom
Custom
Unlimited
Visual Journey builder
3 Journeys
10 Journeys
Custom
Unlimited
Segment Builder
3 Segments
10 Segments
Custom
Unlimited
User Events
10,000/mo
250,000/mo
Custom
Unlimited
Personalization features
No-code message template creator
No-code message template creator
Push and Mobile Capabilities
Automated Scheduled Notifications
Up to 3
Up to 10
User Action triggered notification
Up to 3
Up to 10
Time Zone Delivery
Personalized Notifications
A/B tests
Uninstall Tracking
Push Rate Limiting
Segments
Users Attributes
Events/User Actions
Push/Email Retargeting
CSV uploads
Timezone
Nested Segments
Lookback period
1 week
1 month
Custom
Custom
Support
Community Support
Email Support
Priority Support and SLAs
Dedicated CSM
Technical Support and training