Setting up SMS

Setting up sms, requires external api keys for sms sending services

After navigating to sms set up, from settings you will see a page like this:

Example Flow

We currently support sms sending through twillio

Creating SMS Messages

To create an SMS that you can use in subsequent journey, you need to first navigate to message templates

Example Flow

Now you need to name the template

Example Flow

Here you can create the message you want to send, along with personalize fields like name

Example Flow

Using sms in Journeys

Once sms is set up and you have created sms templates, you can use them in a journey by dragging an sms step onto the canvas and then selecting the template you designed.

Example Flow